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Customer Support:  helpdesk@rentsomewheels.com

 

 

 

 

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Privacy Policy

rentsomewheels understands that making a purchase online involves a great deal of trust on your part. Your trust is extremely important to us and as such, we make it our highest priority to ensure that we have implemented information handling practices consistent with the highest standards and best practices of organizations currently doing business on the Internet.

As a visitor to our web site, you have the right to understand our information privacy practices prior to providing rentsomewheels with any of your personally identifiable information ("PII"). This privacy policy describes the practices that apply to our site, including specifically:

What personal information is being gathered about you?

rentsomewheels collects personally identifiable information ("PII") that you specifically and voluntarily provide. "PII" includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address.o:p>

How is this information being gathered?
Although you are required to register as a member of rentsomewheels, many areas of rentsomewheels can be accessed without providing any PII. rentsomewheels collects PII when you:

  • Purchase insurance
  • Opt-in to receive email travel specials
  • Contact rentsomewheels

Purchase travel
rentsomewheels collects the billing address of the credit card that is used to purchase insurancel. We will also collect credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for travel purchased through rentsomewheels. Please view our Credit Card Guarantee for additional information on our commitment to protecting your credit card security.

Opt-in to receive email travel specials
To participate in our free email program, rentsomewheels will collect email addresses, and other pertinent demographic information from you (such as personal travel interests). This information is used strictly for the purposes of sending relevant news and content to you. Subscribers can unsubscribe at any time and for any reason.

Contact rentsomewheels
rentsomewheels collects PII such as your full name, Member ID, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to rentsomewheels, or accessing your account. This information is not stored anywhere on our site and is used solely to help us respond to your questions.

How is this information being used?
When you purchase through rentsomewheels or opt-in to receive our emails, we will collect personal information that is necessary for us to provide you with the services offered on our site. As mentioned, this information may include personal items such as your name, e-mail and mailing address and telephone number. You may also have to provide a valid e-mail address and select a password that will be required to gain access to select portions of our site. We will also use your e-mail address or telephone number to respond when you submit a question, request assistance or need to access your account information.

Will this information be shared with anyone?
When you reserve or purchase travel services through rentsomewheels, we must provide certain information about you to the car-rental agencyl, travel agency or other involved third party to ensure the successful fulfillment of your travel arrangements. We do not sell individual customer names or other private profile information to third parties and have no intention of doing so in the future.

What is the customer's opt-out policy?
rentsomewheels will use the information you provide about your travel preferences and experiences to share customized advertisements, updates and promotions with you about our travel specials. As part of the rentsomewheels registration process, we give you several opportunities to "opt-out" from receiving our email updates and promotions. In addition, every email we send to you will provide you with an additional opportunity to unsubscribe from our list. rentsomewheels adheres strictly to the email laws governing the United States such as Can-Spam Act of 2003. If you've received any offers, promotions or specials from rentsomewheels without your consent, or would like to unsubscribe from our list, please notify us immediately at info@rentsomewheels.com.

How We Protect Your Information?
rentsomewheels is committed to safeguarding your personal and confidential information. For that reason, we employ a staff of security technology professionals and utilize a full range of the best security technology available. Specifically, your information is secured from unauthorized access from the Internet through market leading firewall technology. We also protect the connection between your computer and our server from eavesdropping through industry-standard encryption technology known as Secure Socket Layer (SSL). Depending on your browser, this SSL will have encryption keys of up to 128 bits. To ensure that we fulfill our commitment to safeguard your information, we continually assess new technology for protecting your information to make sure that our information handling practices are in accordance with the highest industry standards and best practices on the Internet at all times.

Contact Us
If you have any questions or concerns about this policy or our information handling practices, you may contact our Chief Privacy Officer at info@rentsomewheels.com. We will attempt to respond to your questions or concerns within two (2) business days after we receive them.